Treating You Like Family
Creech Import Repair began in 1993. We started with a knowledge about auto repair and a desire to put customers first. We want you to have the best customer experience possible with Creech Import Repairs. Throughout the years, our ability to listen to and respond to customer needs has been our greatest asset. We pride ourselves on our customer service as
We maintain high quality facilities, employ the greatest and most educated, certified ASE technicians, offer top quality repair parts, maintain the newest equipment and technology, and keep our employees trained for effective customer service and the highest quality of auto repair in Raleigh, N.C. We listen to our customers’ needs and work hard to maintain the trust you have given us. As part of maintaining that trust, we believe in maintaining a positive attitude in all aspects of our business. We understand that a positive attitude will increase our success and we strive to maintain that positive attitude in all situations. We believe the best way to create and maintain success is through treating each and every customer with honesty, integrity, and respect. Part of this practice involves recognizing and rewarding referrals from current customers with our referral and recognition rewards program. much as our ability to fix your vehicle.
Customer Service Policy
Total customer satisfaction is the number one goal at Creech Import Repairs here in Raleigh, N.C. We understand that satisfying, and exceeding, your expectations is the best way to gain your trust and keep your business. Your confidence in our automotive repair skills, as evidenced by remaining a customer and referring others, is our secret to success. In short, your satisfaction equals our success!
Creech Import Repair Business Philosophy: Treat every customer with kindness, respect, and honesty and you will be successful. As part of our commitment to customer service, we stand by our services with a 24-month, 24,000-mile warranty on parts and labor. If you are unsatisfied with our service or repairs, let us know so that we can remedy the situation. Remember: total customer satisfaction is our goal and we will not rest until you are satisfied.
Contact our family for an Estimate today!
Stan Creech – Owner/Founder
I’m here doing what we do every day because I
enjoy helping people. When your car breaks it can
be somewhat of a crisis at times. Being honest,
caring and understanding of peoples needs helps
create a great repair experience.
Office/Clerical Co-Founder VP
Customer relations, service consultant, clerical.
Sharon has never met a stranger and is a familuar face to many customers. Enjoys summers on Kerr Lake and spending time with the grandkids.
Steven had been with Creech Import since 1999. His hobbies are gardening in the summer and college basketball. Steven is a big sports fan and loves the North Carolina TarHeels attending many of the home games both football and basketball.
Service consultant,parts management,
Daniel has the ability do any and all jobs here
at Creech,including technican. Graduated Wake tech
Steve has experience at a couple of local Chevrolet/GMC dealerships and is an excellent mechanic with a real knack for fixing things. He loves spending time with family and their Dachshund dogs. Steve’s hobby is RC planes. He is most known for his sense of humor around the shop. You never know what he might say next!.
Recently our youngest son Jordan Creech has become a full time employee here at the shop. Working on the front counter, he is one of the first faces you’ll see when you walk in the door. While he still has lots of technical learning ahead, Jordan brings into the shop a positive attitude and good work ethics.
Service Consultant with many years of automotive technician experience. LeRoy and his wife Amanda own “Twisted Scizzors” hair salon in Cary. The Salon and their 4 children keep them both busy. At Creech Import LeRoy is part time helping out in the office mainly, but sometimes he works in the shop when we’re short handed. LeRoy has a good sense of humor and is all round a great person to work with.
Automotive Technician with experience in Hyundai and Subaru. Likes RC car’s and working on
his old Jeeps. Dan is a hard worker with little idle time as he’s always working or playing.
General Service Technician.
Andrew is in the learning/training stage and likes working on vehicles. He enjoys guns/shooting. Currently certified NCSI and working on ASE certifications.
Daniel is one of our newest technicians. He has extensive experience in automotive repair and specializes in electrical issues. Daniel is from Warwick NY recently relocating to the Triangle area. We are glad to have Daniel as part of our Creech Import team. He truly is a pleasure to work with.
Our newest employee in the shop, Damon is from Knightdale. His hobby is auto racing. 15+ years experience is well rounded in all aspects of auto repair.