Treating You Like Family
Creech Import Repair began in 1993. We started with knowledge about auto repair and a desire to put customers first. We want you to have the best customer experience possible with Creech Import Repairs. Throughout the years, our ability to listen to and respond to customer needs has been our greatest asset. We pride ourselves on our customer service as
We maintain high-quality facilities, employ the greatest and most educated, certified ASE technicians, offer top quality repair parts, maintain the newest equipment and technology, and keep our employees trained for effective customer service and the highest quality of auto repair in Raleigh, N.C. We listen to our customers’ needs and work hard to maintain the trust you have given us. As part of maintaining that trust, we believe in maintaining a positive attitude in all aspects of our business. We understand that a positive attitude will increase our success and we strive to maintain that positive attitude in all situations. We believe the best way to create and maintain success is through treating each and every customer with honesty, integrity, and respect. Part of this practice involves recognizing and rewarding referrals from current customers with our referral and recognition rewards program. much as our ability to fix your vehicle.
Customer Service Policy
Total customer satisfaction is the number one goal at Creech Import Repairs here in Raleigh, N.C. We understand that satisfying, and exceeding, your expectations is the best way to gain your trust and keep your business. Your confidence in our automotive repair skills, as evidenced by remaining a customer and referring others, is our secret to success. In short, your satisfaction equals our success!
Creech Import Repair Business Philosophy: Treat every customer with kindness, respect, and honesty and you will be successful. As part of our commitment to customer service, we stand by our services with a 24-month, 24,000-mile warranty on parts and labor. If you are unsatisfied with our service or repairs, let us know so that we can remedy the situation. Remember: total customer satisfaction is our goal and we will not rest until you are satisfied.
Contact our family for an Estimate today!
I’m here doing what we do every day because I enjoy helping people. When your car breaks it can be somewhat of a crisis at times. Being honest,caring, and understanding people’s needs helps create a great repair experience.
Customer relations, service consultant, clerical. Sharon has never met a stranger and is a familiar face to many customers. Enjoys summers on Kerr Lake and spending time with the grandkids.
Steven had been with Creech Import since 1999. His hobbies are gardening in the summer and college basketball. Steven is a big sports fan and loves the North Carolina Tarheels attending many of the home games both football and basketball.
Daniel has the ability to do any and all jobs here at Creech, including technical. Graduated from Wake Tech Automotive.
Steve has experience at a couple of local Chevrolet/GMC dealerships and is an excellent mechanic with a real knack for fixing things. He loves spending time with family and their Dachshund dogs. Steve’s hobby is RC planes. He is most known for his sense of humor around the shop. You never know what he might say next!.
Our youngest son Jordan Creech has worked here at the shop full time since 2012. Working on the front counter, he is one of the first faces you’ll see when you walk in the door. Jordan brings to the shop a positive attitude and good work ethics. He is very popular with many customers because he is always friendly and helpful.
Cameron is a general service technician. He is learning every day about auto repair and helps out in the shop in many ways.