location

1818 St. Albans Dr #106, Raleigh,
NC 27609

phone

Need Help

919-872-1999
Kia Soul Repair

Expert Care for One of America’s Quirkiest Compacts

The Kia Soul has carved out a reputation for being more than just another boxy hatchback. With its fun styling, surprisingly roomy interior, and dependable day-to-day performance, it has earned a loyal following especially among Raleigh drivers. But just like any car, the Soul has its own set of mechanical quirks that show up over time.

At Creech Import Repair, we know what makes the Soul tick. Whether you're dealing with a warning light, a mysterious engine noise, or just due for a routine checkup, our team is ready to help. We’ve seen the full range of problems across every generation of this model, so we know where to look and how to fix it right.

Why Kia Soul Drivers Come to Us

If you're a Kia Soul owner, you probably value practicality and reliability. And if you're in Raleigh, you want a shop that shares those values. Creech Import Repair is an independent, locally owned shop that’s been working exclusively with imports for years. We’re not a dealership, and that’s a good thing our approach is more personal, our advice more honest, and our work just as thorough.

We’ve built long standing relationships with drivers all over the Triangle by offering fair service, clear communication, and consistent results. When you bring us your Soul, here’s what you can expect:

  • Clear, no-pressure service recommendations
  • Techs who understand import-specific systems
  • Accurate diagnostics using modern scan tools
  • Quality parts and detail-focused workmanship

Common Kia Soul Problems (Broken Down by Model Year)

Even reliable vehicles have their trouble spots, and the Kia Soul is no exception. Some model years have been known for certain recurring issues. If you’re shopping for a used one or already own one it helps to know what you might be dealing with. Here’s a breakdown of the more frequent complaints by generation.

2010–2013 Models (First Gen)

This early batch gave the Soul its unique identity, but also came with a few growing pains.

  • Engine Failure (2012–2013):Many owners reported knocking or complete failure around 90,000 miles. The issue was often tied to internal bearing wear.
  • Steering Clicks or Clunks:Often caused by a worn-out flexible coupling in the steering column.
  • Random Electrical Issues:Things like the radio resetting or lights flickering usually stemmed from a faulty Body Control Module or weak battery connections.
2014–2016 Models (Second Gen)

With a more refined look and updated tech, this generation fixed a few things but brought new issues too.

  • Engine Seizures (especially 2016):These models were impacted by Kia’s well-publicized engine recall due to manufacturing debris causing oil starvation.
  • Catalytic Converter Failure:Oil consumption issues may contribute to early converter breakdowns.
  • Noisy Front End:Loose struts or worn sway bar links can cause rattling over bumps.
2017–2019 Models (Second Gen, Updated)

The facelifted version added turbo options, but with those came a new set of challenges.

  • Turbo Oil Consumption (1.6L Turbo):The turbocharged engine seems to burn through oil faster than expected.
  • Ticking Sounds:Valve lifter noise or timing chain tensioner wear can cause ticking that gets worse with time.
  • Jerky Acceleration:Often related to throttle body buildup or inconsistent fuel delivery.
2020–Present Models (Third Gen)

Modern Souls are more refined, but they’re not flawless.

  • CVVT System Noise:Some owners have noted clicking or ticking at startup due to issues with the variable valve timing actuator.
  • Infotainment Freezes:Touchscreens can freeze or restart unexpectedly; software updates usually fix this.
  • Power Accessories Failing:Windows or door locks not responding often point to a wiring fault in the driver-side door harness.

Signs Your Kia Soul Needs Service

Not every problem comes with a dashboard light. Some of the most serious issues sneak up slowly. If you notice any of the following, don’t put it off:

  • Sudden drop in fuel efficiency
  • Engine running rough at idle
  • Steering feels loose or makes a sound when turning
  • HVAC system takes too long to blow hot or cold
  • Electrical features behaving unpredictably
  • Check Engine Light flashing or staying on

Any one of these can be a sign of a deeper issue. At Creech Import Repair, we don’t guess we test.

Kia Soul Services Offered at Creech Import Repair

We’re not just a general repair shop. We focus on imports and tailor our services to models like the Kia Soul. Here’s a look at the kinds of work we regularly perform for Soul owners.

🔧
Engine & Fuel
  • Valve cover resealing
  • Injector cleaning and spark plug inspection
  • Intake manifold and throttle body cleaning
  • PCV valve and EVAP component replacement
  • Ignition coil and sensor diagnostics
  • Check engine light troubleshooting
❄️
Cooling & A/C
  • Radiator replacements
  • Thermostat swaps and temperature sensor testing
  • Heater core inspections and repairs
  • Cooling fan motor diagnostics
  • A/C compressor replacement
  • Full A/C system diagnostics and recharging
🔋
Suspension & Steering
  • Strut and shock absorber replacement
  • Control arm and bushing repairs
  • Sway bar end link service
  • Coil spring inspections
  • Steering component diagnostics and leak checks
  • Suspension noise troubleshooting
🚗
Brake System
  • Brake pad and rotor replacement
  • Caliper inspections and service
  • ABS warning light diagnostics
  • Brake fluid flushes
  • Brake line condition checks
  • Emergency brake adjustment
Interior & Electronics
  • Power window motor and regulator repair
  • Door lock actuator replacement
  • Dashboard light and warning indicator diagnostics
  • Fuse and relay troubleshooting
  • Audio system diagnostics
  • Headlight bulb and housing replacements

Routine Maintenance Schedule for Kia Soul Owners

Keeping up with maintenance helps extend your Soul’s lifespan and avoid costly repairs. Here’s a guide to the typical services you’ll want to schedule:

tr>Timing Chain InspectionEvery 100,000 miles (if equipped)
Service Recommended Interval
Oil & Filter Change Every 5,000–7,500 miles
Coolant Flush Every 3 years or 60,000 miles
Brake Fluid Flush Every 2 years
Spark Plug Replacement Every 100,000 miles
Cabin Air Filter Replacement Every 15,000–20,000 miles
Engine Air Filter Replacement Every 15,000–30,000 miles
Timing Chain Inspection Every 100,000 miles (if equipped)

What Raleigh Drivers Are Saying

Maxin Will
Andrea M., North Raleigh
Star rating

They were the only shop that actually took the time to test my car properly. Turned out to be a bad ignition coil fixed the rough idle instantly.

Jonathan Pearce
Julian B., Apex
Star rating

I drive a 2016 Soul and had no idea about the engine recall. Creech helped me get documentation for Kia and took care of the rest. Really grateful.

Brett engle
Carmen T., Durham
Star rating

Their diagnostics are spot on. Didn’t try to push anything I didn’t need. That’s hard to find these days.

Book Your Kia Soul Service Today

When something doesn’t feel right with your Soul, don’t wait for it to get worse. Let our experienced import technicians take a look. We’ll figure out the issue, give you honest advice, and get you back on the road with confidence.

📍 Visit Us: Creech Import Repair – Raleigh, NC
📞 Call Now: 919-872-1999
🌐 Schedule Service Online: Schedule an Appointment

We’re proud to be a trusted name in Raleigh for dependable Kia Soul repairs. Your car deserves it and so do you.

Contact us today

For an estimate with the most trusted auto repair shop in Wake County, Creech Import Repair!

location
Shop Location
1818 St. Albans Dr #106
Raleigh, NC 27609
time
Monday - Friday
7:30 am - 5:30 pm
phone
Call us 919-872-1999
Our Commitment to You

At Creech Import Repair, our philosophy is simple: Treat customers with kindness, respect, and honesty, and success will follow. Contact us for any and all of your automotive repair needs.

Please Note
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